Every chat, a customer.

RapiTalk answers your WhatsApp, Instagram and Facebook messages and comments in seconds, in your customer’s language, and hands the chat to your team when a person is needed.

Connect with one click. No developer needed.

WhatsAppYour number via official Business API, with approved templates
InstagramDMs, comment replies, story replies and mentions
MessengerPage messages and replies to Page post comments
TelegramCreate and connect a bot in one click
EmailYour own mailbox, replies in the same inbox
SMSBring the SMS provider you already use

The difference shows up on day one

Without RapiTalk

  • Comments under a post go unanswered until morning
  • The same five questions, typed out a hundred times
  • Chats scattered across four apps and two phones
  • No idea which post or broadcast brought the sale

With RapiTalk

  • Every comment gets a private reply in seconds, day and night
  • AI answers them from your own catalogue and FAQs
  • One inbox for every channel and your whole team
  • Every click and sale traced back to where it started

From a comment to a customer, while you sleep

  1. Someone comments on your reel

    "Price?" under a reel at 11 pm. Without RapiTalk it waits until morning, or gets lost among a hundred others.

  2. RapiTalk replies in their DMs in seconds

    A private reply with the details and a button, plus an optional public reply under the comment. Keyword, post and follower rules are yours to set.

  3. AI answers the follow-up, in their language

    Questions get answered from your own catalogue and FAQs, in English, Hindi, Hinglish or any other language the customer writes in. Anything it is unsure about goes to a person.

  4. Your team closes the sale

    The chat lands in one shared inbox with the full history. Someone takes over, sends the payment link, and the sale is tracked back to the reel.

Live demo

Try it. Comment like a customer.

You play the customer commenting on an Instagram reel. On the left you see each step RapiTalk runs behind the scenes; on the phone you see exactly what your customer gets: a public reply, a private DM with a button, an answer in their own language, or a hand-over to your team.

  1. 1 Pick a scenario or type a comment
  2. 2 Watch RapiTalk work
  3. 3 Tap the button in the DM

You are the customer. Choose what to comment on the reel:

What RapiTalk is doing

Each step of the automation appears here as it happens, with the builder step that does it.

Simulated in your browser. Nothing is sent or stored. In RapiTalk you build this once in the visual builder, with no code.

The customer's phone (that's you)

yourbrand
Just launched: hand-poured soy candles
H
hana.k love the cedar one

Your comment will appear here

Everything a busy inbox needs

One product instead of five tools, designed so a small team can run it in minutes a day.

Six channels. One brain.

WhatsApp, Instagram, Messenger, Telegram, email and SMS run on the same automations and land in the same inbox.

Speaks every customer’s language

English, Hindi, Hinglish and many more.

Only for followers

On Instagram, ask people to follow before the link arrives. Your rules, your wording.

Broadcasts at the right hour

Audiences, consent checks and quiet hours in each customer’s time zone.

Know which post sold

Funnels for every automation, tracked links, and conversions with revenue traced back to the reel, campaign or automation that earned them.

How analytics works

Plays well with your stack

HTTP requests, webhooks and API keys connect your store, CRM or sheet.

Automation builder

Build it by connecting boxes

Choose what starts it, add the steps, publish. RapiTalk checks the automation before it goes live and keeps every published version.

  • Keyword, comment, button, story and mention triggers
  • AI replies, conditions, waits, tags and custom fields
  • A run log for every conversation, step by step
Explore automations

Shared inbox

The bot answers. Your team decides.

Every channel in one list. When a teammate takes over, automation goes quiet; when they hand it back, it carries on.

See the inbox

AI that speaks like your customers

English, Hindi, Hinglish or any other language.

AI replies answer from your own catalogue, policies and FAQs, in the language the customer writes, and hand the chat to a person when they are not sure.

Bhaiya COD available hai kya?
Haan, Cash on Delivery available hai. Aaj order karoge toh 2 din mein pahunch jayega.
और रिटर्न पॉलिसी?
7 दिन के अंदर बिना सवाल रिटर्न।
¿Hacen envíos a Valencia?
Sí, enviamos a toda España. Si pides hoy, llega en 2 días.

Answers from your documents

Upload PDFs, documents or web pages once. Replies stick to what they say.

Never trained on your chats

RapiTalk’s own AI runs on paid services that do not use your customers’ messages for training.

Your own AI key, if you like

On paid plans, use your own Gemini, OpenAI or Anthropic key and pay the provider directly.

Proudly made in India

Made in India, for India and the world

Built for small teams with big inboxes, wherever they sell: one product for every channel, priced so you can start today and grow into it.

Start free, grow when ready

A free plan to try it on a real channel, then monthly or yearly plans when your conversations grow.

Proper invoices

An invoice for every payment, ready for your accountant.

Support from the builders

Write to us and hear back from the people who build RapiTalk.

Compare plans

Questions businesses ask first

Do I need a developer to set up RapiTalk?

No. You connect WhatsApp, Instagram, Messenger and Telegram by signing in with the account you already use, then build automations by connecting boxes.

Is it allowed to automate Instagram and WhatsApp messages?

Yes, when it is done through Meta’s official APIs, which is how RapiTalk works. RapiTalk follows Meta’s rules for message windows, templates and comment replies, and blocks sends that would break them.

Can the replies be in Hindi, Hinglish or other languages?

Yes. Your own messages can be in any language, and AI replies answer in the language and script the customer writes in: English, Hindi in Devanagari, Hinglish, Spanish, Arabic and many more.

What happens when a customer needs a real person?

The chat is marked for your team in the shared inbox. While a teammate owns it, automation stays silent; when they hand it back, automation picks up again.

Is there a free plan?

Yes. You can start on the Free plan and upgrade when you need more.

Is my customers’ data safe?

Every business has its own isolated workspace, channel credentials are encrypted, and customer messages are never used to train AI models. You can export your contacts at any time.

Your next customer is already typing.

Connect a channel, switch on your first automation, and let RapiTalk answer while you work.